Bergriverliving - Terms and Conditions
1. Booking Policy
1.1. A 30% deposit is required to confirm all bookings.
1.2. The balance is payable in full at least 7 days prior to arrival.1.3. All bookings are subject to availability and acceptance of these terms and conditions.______________________________________2. Cancellation Policy
2.1. Cancellations made more than 30 days prior to the check-in date will qualify for a full refund of the deposit.
2.2. Cancellations made within 30 days of check-in will forfeit the deposit.
2.3. No refunds will be provided for early departures or no-shows.________________________________________3. Check-In and Check-Out
3.1. Check-in time is from 3:00 PM, and check-out time is by 10:00 AM.3.2. Late check-outs may incur additional charges unless agreed in advance.________________________________________4. Guest Responsibility
4.1. Guests are responsible for the property and all items during their stay. Any loss, damage, or breakages must be reported immediately and may incur additional charges.
4.2. The property must be left in a clean and tidy condition upon departure.______________________________________5. Liability and Indemnity
5.1. Bergriverliving, its owners, and employees are not liable for:•Any injury, loss, or damage sustained on the premises, including but not limited to the use of the swimming pool, jetty, or braai facilities.•Loss or damage to personal belongings or vehicles.
5.2. Guests agree to indemnify Bergriverliving against any claims arising from their stay.________________________________________
6. Use of Property
6.1. The property is strictly for holiday accommodation purposes. Events, parties, or functions are not permitted without prior approval.
6.2. Only the number of guests stated in the booking is permitted to stay on the premises._______________________________________7. Noise Policy
7.1. Guests are requested to respect neighbors and keep noise levels to a minimum, especially between 10:00 PM and 7:00 AM.
7.2. Failure to comply may result in termination of the stay without refund.________________________________________
8. Smoking and Pets
8.1. Smoking is not permitted inside the property.
8.2. Pets are only allowed if specified at the time of booking and subject to additional charges and rules.________________________________________
9. Force Majeure
9.1. Bergriverliving is not responsible for cancellations or interruptions caused by unforeseen circumstances beyond its control, such as natural disasters, pandemics, or power outages.________________________________________10. General
10.1. By confirming a booking, guests acknowledge and accept these Terms and Conditions.
10.2. Bergriverliving reserves the right to update these terms at any time without notice.